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New feature: push page

May 5th, 2009 - Category: Features | .

It has always been possible to send links to visitors in LiveLeader, but now you can “push” a page to a visitor as well.

Chat windows now have a new Actions menu, where you can select Push page. Enter the internet address you’d like to send the visitor to, and hit Push. The chat will continue, but the user will be sent to the address you entered.

How this appears to the user will depend on a couple of factors. If the chat window uses Continuous mode (which allows the chat window to “follow” the user around your site) and the address pushed is for your own site, the visitor will simply be redirected to the page in question. If the chat window uses Single page mode, or the address is external to your site, the address will be opened along with the chat window in a frameset (because LiveLeader supports embedded chats, and we have no way of embedding in a third-party site). If the chat takes place in a popup window, the opening window will be redirected.

We’re delighted to get feedback on new features, and we frequently incorporate customer requests into the product. Let us know!

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